han·dling 
/ˈhændlɪŋ/ noun
/ˈhændlɪŋ/ noun [noncount] 1 a : the act of touching, feeling, holding, or moving something
▪ These items require careful handling.
b : the way that someone deals with a person, event, situation, etc. — often + of ▪ His handling of the situation could not have been worse. ▪ The media's handling of the tragedy has been criticized. 2 : the act or process of packing and shipping something to someone (such as a customer)
▪ There are additional charges for shipping and handling. 3 : the way a vehicle moves when it is driven or ridden
▪ The car's handling was smooth.
▪ These items require careful handling.
b : the way that someone deals with a person, event, situation, etc. — often + of ▪ His handling of the situation could not have been worse. ▪ The media's handling of the tragedy has been criticized.
▪ There are additional charges for shipping and handling.
▪ The car's handling was smooth.
