con·cierge 
/ˌkɑ:nsiˈeɚʒ/ noun
plural con·cierg·es /ˌkɑ:nsiˈeɚʒ/ noun [count] 1 : a person in an apartment building especially in France who takes care of the building and checks the people who enter and leave 2 chiefly US : an employee at a hotel whose job is to provide help and information to the people staying at the hotel
